find the BRILLIANCE in your WORKFORCE®
Level Up On Lean!
The Shingo Model™ is a construct helping organizations, and the people within them, understand how behaviors influence results, for better or for worse.
This understanding enables use of lean tools to be driven by a “pull” rooted in commitment, rather than a “push” enforced by compliance.
Shingo workshops, help people at all levels of the organization - from the C-Suite to the Shop Floor - embody the Shingo Model™ to achieve sustainable results through a culture that is also sustainable.
“Culture is the mean of the behaviors of the people within an organization.”
Statement of the Shingo Institute paraphrased by Leg Up Solutions®
Your Shingo Journey Begins Here
Shingo Workshop Summaries
This foundational, two-day workshop introduces the Shingo Model, the Shingo Guiding Principles, and the Three Insights of Organizational Excellence. With active discussions and on-site learning at a host organization, this program is a highly interactive experience. It is designed to make learning meaningful and immediately applicable as you discover how to release the latent potential in an organization to achieve organizational excellence. This workshop provides the foundational understanding needed for the Shingo workshop series and is a prerequisite to all other workshops.
As a participant in DISCOVER EXCELLENCE, you will:
Learn and understand the Shingo Model
Discover the Three Insights of Organizational Excellence
Explore how the Shingo Guiding Principles inform the ideal behaviors that lead to sustainable results
Understand the behavioral assessment process through an interactive case study and on-site learning
This two-day workshop integrates classroom and on-site experiences at a host facility to build on the teachings from the DISCOVER EXCELLENCE workshop, focusing on the Systems and Tools diamonds of the Shingo Model. It begins with explaining that all work in an organization is the outcome of a system. Thus, systems must be designed with a specific objective; otherwise, they evolve on their own. Systems drive the behaviors of people, and variation in behaviors leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors, which are required to produce sustainable results.
Discover the three types of essential systems.
Explore the five required communication tools for each system.
Learn how to create and use system maps.
Understand system standard work and how it drives improvement.
Prerequisite: DISCOVER EXCELLENCE
This two-day workshop integrates classroom and on-site experiences at a host facility to build on the teachings from the DISCOVER EXCELLENCE and SYSTEMS DESIGN workshops. It takes you deeper into the Shingo Model, focusing on the principles identified in the Cultural Enablers dimension of the Shingo Guiding Principles:
Respect Every Individual
Lead with Humility
The Cultural Enablers principles make it possible for the people in an organization to engage in the transformation journey, progress in their understanding, and build a culture of organizational excellence. Organizational excellence cannot be achieved through top-down directives or piecemeal implementation of tools; it requires a widespread organizational commitment. The CULTURAL ENABLERS workshop will help you use behavioral benchmarks to define ideal behaviors and the systems that drive them.
This two- or three-day workshop integrates classroom and on-site experiences at a host facility to build on the teachings of the DISCOVER EXCELLENCE and SYSTEMS DESIGN workshops. It begins by explaining how to clearly define value from the customer’s perspective and continues the discussion about ideal behaviors, fundamental purpose, and behavioral benchmarks, delving deeper into the Shingo Model by focusing on the principles identified in the Continuous Improvement dimension:
Seek Perfection
Embrace Scientific Thinking
Focus on Process
Assure Quality at the Source
Improve Flow & Pull
The CONTINUOUS IMPROVEMENT workshop will deepen your understanding of the relationship between behaviors, systems, and principles and how they drive results.
Prerequisites: DISCOVER EXCELLENCE, SYSTEMS DESIGN
This two-day workshop integrates classroom and on-site experiences at a host facility to build on the knowledge and experience gained from the DISCOVER EXCELLENCE and SYSTEMS DESIGN workshops. It takes you deeper into the Shingo Model, focusing on the principles identified in the Enterprise Alignment dimension:
Think Systemically
Create Constancy of Purpose
Create Value for the Customer
To succeed, organizations must develop management systems that align work and behaviors with principles and direction in ways that are simple, comprehensive, actionable, and standardized. Organizations must achieve results, and creating value for customers is ultimately accomplished through the effective alignment of every value stream in an organization. The ENTERPRISE ALIGNMENT workshop continues the discussion around defining ideal behaviors and the systems that drive them.
Prerequisites: DISCOVER EXCELLENCE, SYSTEMS DESIGN
This two-day capstone workshop integrates classroom and on-site experiences at a host facility to solidify the knowledge gained from the previous five Shingo workshops. The BUILD EXCELLENCE workshop demonstrates how to integrate systems that drive behavior toward ideal, as informed by the principles in the Shingo Model, offering a structured approach to cultural transformation. Building on a foundation of principles and using tools that already exist within many organizations, you’ll learn how to build systems that drive behaviors that consistently deliver desired results.
Discover how the Shingo Model strengthens the execution of your strategy.
Learn how to shift your culture to the next level, guided by organizational purpose.
Use Go & Observe to understand the practical application of the Shingo Model.
Accelerate your cultural transformation by applying the learnings gained from the Shingo Model into a PDCA cycle.
Prerequisites: DISCOVER EXCELLENCE, SYSTEMS DESIGN, CULTURAL ENABLERS, CONTINUOUS IMPROVEMENT, and ENTERPRISE ALIGNMENT.
BUILD EXCELLENCE is the final workshop in the Shingo Workshop Series. All six workshops in the Shingo Workshop Series must be completed to receive Shingo Alumni status.
“If we believed there were only one means to each end, any sort of improvement would be impossible.”
Shigeo Shingo
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If you’re just starting out on your organization’s journey of excellence, restarting it, jump starting it or well on your way, we can help.